Cookie Policy

This Cookie Policy explains how Tekvwa IT Solutions Ltd ("we," "us," or "our") uses cookies and similar technologies when you visit our website. By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to site owners, and improve user experience.

There are different types of cookies:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them
• First-party cookies: Set by the website you're visiting
• Third-party cookies: Set by external services (e.g., analytics providers)

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

3. Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Fonts: For loading custom fonts (no tracking)
• Font Awesome: For loading icons (no tracking)

We do not use third-party advertising cookies or social media tracking cookies.

5. Managing Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete some or all cookies
• Block cookies from being set
• Set preferences for specific websites

Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy, Search, and Services → Cookies

5.2 Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

• Live chat may not function correctly
• Your preferences may not be remembered
• Form submissions may require re-entering information

6. Similar Technologies

In addition to cookies, we may use similar technologies:

• Local Storage: Stores data in your browser for functionality (e.g., chat history)
• Session Storage: Temporary storage cleared when you close the browser

7. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals as there is no industry standard for compliance. However, we minimize tracking and do not use third-party advertising networks.

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date above

9. Contact Us